All reports addressed to the administration
Browse the citizen reports addressed to CCIES, with their status, priority and follow-up.
CCIES
Khountou score
55/100To improve
Response rate
59%
Average processing time
6.4 days
Published responses
51
Reports followed
154
Reports received
154
+8 this month
Resolved
57
37% of total
In progress
52
34% of total
Critical
23
15% of total
| Report | Location | Date | Category | Status | Priority | Follow-up | Action |
|---|---|---|---|---|---|---|---|
 Absence d’information sur les procédures à Sangalkam #CCIES-2025-1946 | Sangalkam, Rufisque | 10 February 2025 10:01 | Transparency | Resolved | Medium | 19 2 | View report |
Dossier bloqué depuis plusieurs mois à HLM #CCIES-2025-1939 | HLM, Dakar | 07 February 2025 22:08 | Processing delays | Pending | Medium | 71 7 | View report |
Service d’accueil fermé aux heures d’ouverture à Wakhinane #CCIES-2025-1932 | Wakhinane, Guédiawaye | 05 February 2025 17:15 | Reception | Resolved | Medium | 68 7 | View report |
Délivrance de documents retardée à Mermoz #CCIES-2025-1925 | Mermoz, Dakar | 03 February 2025 06:22 | Documents | Resolved | Medium | 70 7 | View report |
Délivrance de documents retardée à Yoff #CCIES-2025-1918 | Yoff, Dakar | 31 January 2025 16:29 | Documents | Resolved | Medium | 25 2 | View report |
Dossier bloqué depuis plusieurs mois à Sébikotane #CCIES-2025-1911 | Sébikotane, Rufisque | 29 January 2025 17:36 | Processing delays | Resolved | Medium | 32 3 | View report |
Reports by status
154Total
- Resolved57 (37%)
- In progress52 (34%)
- Pending42 (27%)
- Rejected3 (2%)
Most reported areas
- 1.Dakar69(45%)
- 2.Pikine34(22%)
- 3.Guédiawaye18(12%)
- 4.Rufisque14(9%)
- 5.Thiès11(7%)
Most followed reports
View all the most followed reports