All reports addressed to the administration
Browse the citizen reports addressed to CCIES, with their status, priority and follow-up.
CCIES
Khountou score
55/100To improve
Response rate
59%
Average processing time
6.4 days
Published responses
51
Reports followed
154
Reports received
154
+8 this month
Resolved
57
37% of total
In progress
52
34% of total
Critical
23
15% of total
| Report | Location | Date | Category | Status | Priority | Follow-up | Action |
|---|---|---|---|---|---|---|---|
 Service d’accueil fermé aux heures d’ouverture à Colobane #CCIES-2025-1904 | Colobane, Dakar | 26 January 2025 23:43 | Reception | In progress | Medium | 27 3 | View report |
Dossier bloqué depuis plusieurs mois à Sacré-Cœur #CCIES-2025-1897 | Sacré-Cœur, Dakar | 24 January 2025 16:50 | Processing delays | Pending | Low | 39 4 | View report |
Délivrance de documents retardée à Mbao #CCIES-2025-1890 | Mbao, Pikine | 22 January 2025 06:57 | Documents | In progress | Medium | 59 6 | View report |
Dossier bloqué depuis plusieurs mois à Pikine Nord #CCIES-2025-1883 | Pikine Nord, Pikine | 20 January 2025 04:04 | Processing delays | Resolved | Medium | 60 6 | View report |
Absence d’information sur les procédures à Golf Sud #CCIES-2025-1876 | Golf Sud, Guédiawaye | 17 January 2025 14:11 | Transparency | Pending | Low | 36 4 | View report |
Service d’accueil fermé aux heures d’ouverture à Thiaroye #CCIES-2025-1869 | Thiaroye, Pikine | 15 January 2025 09:18 | Reception | In progress | Medium | 25 2 | View report |
Reports by status
154Total
- Resolved57 (37%)
- In progress52 (34%)
- Pending42 (27%)
- Rejected3 (2%)
Most reported areas
- 1.Dakar69(45%)
- 2.Pikine34(22%)
- 3.Guédiawaye18(12%)
- 4.Rufisque14(9%)
- 5.Thiès11(7%)
Most followed reports
View all the most followed reports