All responses from the administration
Browse every response published by SEN’EAU to citizen reports, with its status, date and level of follow-up.
SEN’EAU
Khountou score
62/100To improve
Response rate
74%
Average processing time
4.4 days
Published responses
356
Reports followed
150
Total responses
356
+21 this month
Published responses
242
68% of total
Updates
78
22% of total
Not relevant / rejected
11
3% of total
| # | Report / subject | Reference | Response date | Answered by | Status | Category | Follow-up | Action |
|---|---|---|---|---|---|---|---|---|
| 301 | Fuite importante sur une conduite à Fann | SG-SENEAU-2024-0255 | 11 August 2024 | Service des relations usagers | Published | Pipe leak | 62 | View response |
| 302 | Conduite percée à Medina | SG-SENEAU-2024-0254 | 08 August 2024 | Direction générale | Published | Pipe leak | 75 | View response |
| 303 | Conduite percée à Ouakam | SG-SENEAU-2024-0253 | 06 August 2024 | Service technique | Pending | Pipe leak | 41 | View response |
| 304 | Conduite percée à Pikine Technopole | SG-SENEAU-2024-0252 | 05 August 2024 | Service des relations usagers | Published | Pipe leak | 22 | View response |
| 305 | Conduite percée à Pikine Technopole | SG-SENEAU-2024-0251 | 04 August 2024 | Service des relations usagers | Published | Pipe leak | 24 | View response |
| 306 | Débordement d’eaux usées à Pikine Nord | SG-SENEAU-2024-0250 | 03 August 2024 | Direction générale | Updated | Sewage overflow | 37 | View response |
| 307 | Débordement d’eaux usées à Pikine Nord | SG-SENEAU-2024-0249 | 02 August 2024 | Direction générale | Published | Sewage overflow | 65 | View response |
| 308 | Eau trouble au robinet à Diamaguène | SG-SENEAU-2024-0248 | 01 August 2024 | Service technique | Published | Water quality | 90 | View response |
| 309 | Eau trouble au robinet à Diamaguène | SG-SENEAU-2024-0247 | 31 July 2024 | Service technique | Published | Water quality | 80 | View response |
| 310 | Conduite percée à Pikine Technopole | SG-SENEAU-2024-0246 | 30 July 2024 | Service des relations usagers | Published | Pipe leak | 45 | View response |
Responses by status
356Total
- Published responses242 (68%)
- Updates78 (22%)
- Pending25 (7%)
- Not relevant11 (3%)
Responses by category
- Water cut87 (24 %)
- Pipe leak71 (20 %)
- Water quality65 (18 %)
- Billing50 (14 %)
- Sewage overflow45 (13 %)
- Other38 (11 %)
Response trends
- Published responses
- Updates
- Not relevant