All responses from the administration
Browse every response published by SEN’EAU to citizen reports, with its status, date and level of follow-up.
SEN’EAU
Khountou score
62/100To improve
Response rate
74%
Average processing time
4.4 days
Published responses
356
Reports followed
150
Total responses
356
+21 this month
Published responses
242
68% of total
Updates
78
22% of total
Not relevant / rejected
11
3% of total
| # | Report / subject | Reference | Response date | Answered by | Status | Category | Follow-up | Action |
|---|---|---|---|---|---|---|---|---|
| 51 | Débordement d’eaux usées à Colobane | SG-SENEAU-2025-0085 | 09 April 2025 | Service technique | Not relevant | Sewage overflow | 61 | View response |
| 52 | Eau trouble au robinet à Ouakam | SG-SENEAU-2025-0084 | 09 April 2025 | Service des relations usagers | Updated | Water quality | 62 | View response |
| 53 | Eau trouble au robinet à Ouakam | SG-SENEAU-2025-0083 | 09 April 2025 | Service des relations usagers | Published | Water quality | 86 | View response |
| 54 | Débordement d’eaux usées à Sam Notaire | SG-SENEAU-2025-0082 | 08 April 2025 | Direction générale | Updated | Sewage overflow | 74 | View response |
| 55 | Débordement d’eaux usées à Sam Notaire | SG-SENEAU-2025-0081 | 08 April 2025 | Direction générale | Updated | Sewage overflow | 58 | View response |
| 56 | Eau trouble au robinet à Ouakam | SG-SENEAU-2025-0080 | 03 April 2025 | Service des relations usagers | Updated | Water quality | 67 | View response |
| 57 | Débordement d’eaux usées à Sam Notaire | SG-SENEAU-2025-0079 | 01 April 2025 | Direction générale | Published | Sewage overflow | 54 | View response |
| 58 | Caniveau obstrué à Golf Sud | SG-SENEAU-2025-0078 | 31 March 2025 | Service technique | Published | Blocked pipe | 24 | View response |
| 59 | Caniveau obstrué à Golf Sud | SG-SENEAU-2025-0077 | 30 March 2025 | Service technique | Updated | Blocked pipe | 31 | View response |
| 60 | Facture d’eau anormalement élevée à Golf Sud | SG-SENEAU-2025-0076 | 28 March 2025 | Service des relations usagers | Published | Billing | 55 | View response |
Responses by status
356Total
- Published responses242 (68%)
- Updates78 (22%)
- Pending25 (7%)
- Not relevant11 (3%)
Responses by category
- Water cut87 (24 %)
- Pipe leak71 (20 %)
- Water quality65 (18 %)
- Billing50 (14 %)
- Sewage overflow45 (13 %)
- Other38 (11 %)
Response trends
- Published responses
- Updates
- Not relevant