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Most reported administrations
Administrations ranked by the number of reports received from citizens.
10,764
Total reports
+12% this month
286
Reported administrations
+8 this month
68%
Average handling rate
+5 pts this month
4.2 days
Average response time
-0.4 days this month
356
Recent responses (last 7 days)
+18% vs last week
Administrations ranked by reports received
| Administration | Reports | Khountou score | Response rate | Average time |
|---|---|---|---|---|
1 Dakar City HallLocal government • Dakar | 342+22 this month | 65/100To improve | 68%+5 pts | 5.3 days-0.2 days |
2 Direction Générale des Impôts et DomainesFinance • Dakar | 289+19 this month | 69/100Good | 70%+2 pts | 4.9 days-0.3 days |
| 3Hôpital Principal de DakarHealth • Dakar | 276+18 this month | 57/100To improve | 62%+5 pts | 6.1 days-0.8 days |
| 4Autorité de Régulation des Télécommunications et des PostesTelecommunications • Dakar | 198+13 this month | 58/100To improve | 66%+2 pts | 5.5 days-0.7 days |
| 5Centre de Contrôle des Infrastructures et Équipements SociauxPublic administration • Dakar | 154+10 this month | 55/100To improve | 59%+5 pts | 6.4 days-0.6 days |
6 Senegal water distribution companyWater & Sanitation • Dakar | 150+10 this month | 62/100To improve | 74%+2 pts | 4.4 days-0.5 days |
7 Agence des Travaux et de Gestion des RoutesRoads & Transport • Dakar | 149+10 this month | 61/100To improve | 67%+5 pts | 5.2 days-0.2 days |
8 Agence d’Exécution des Travaux d’Intérêt PublicRoads & Transport • Dakar | 147+10 this month | 52/100To improve | 52%+5 pts | 7.8 days-0.6 days |
| 9Ministry of Finance and BudgetFinance • Dakar | 145+9 this month | 59/100To improve | 58%+5 pts | 6.3 days-0.6 days |
10 Société Nationale d’Électricité du SénégalEnergy • Dakar | 142+9 this month | 82/100Excellent | 84%+5 pts | 2.8 days-0.8 days |